Yes! After the order has been made through any express checkout, customers will be redirected to Shopify's order status page. Address Validation iO will show a warning about a wrong address on that page. Additionally, an email notification will be sent to the customer.

Validation during checkout is available for Shopify Plus customers. To make our app accessible to all, our validation can be done after checkout, too.

Unfortunately, enabling Shopify's Google Autocomplete won't validate the address entered. While it helps the customer filling out the form, the result may still be an invalid address (e.g. a missing house number). Address Validation iO complements Google Autocomplete by validating the address.

As reliable as it gets! Our address pool is fed and constantly updated by multiple sources. Addresses are validated against a world-wide database, spanning over 250 countries and territories. Try us out, you won't be disappointed!

Åland Islands, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Belarus, Belgium, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Bulgaria, Cambodia, Canada, Cayman Islands, Chile, Cocos (Keeling) Islands, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Guatemala, Guernsey, Honkong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macao, Malaysia, Marshall Islands, Martinique, Mayotte, Mexico, Monaco, Montenegro, Morocco, Myanmar, Namibia, Netherlands, New Caledonia, New Zealand, Norfolk Island, North Macedonia, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Korea, Republica of Moldova, Réunion, Romania, Russian Federation, Saint Barthélemy, Saint Martin (French Part), Saint Pierre and Miquelon, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Suriname, Svalbard and Jan Mayen, Sweden, Switzerland, Taiwan Province of China, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vietnam, Virgin Islands, U.S., Zimbabwe 
Click to discover the Country Coverage Map!

Yes, if a customer forgets entering a house number, the app will also inform him about updating his address.

The merchant is able to manually validate addresses by simply choosing them from the paid orders. And yes, you can even manually validate multiple orders in bulk.

The app is fully integrated to Shopify. Though the billling is done through Shopify, too. You can set a spending limit in your app's backend and block validation untill your next monthly period.

You pay- as-you-go: every order is veryfied and will be cheraged once, even if your customer changes his input several times.

Since the address has to be sent to our data provider for validation, every oder will be charged. Recurring orders for subscription are excluded and will not be validated again.

No. Our main goal was, to create Address Validation iO in a way every merchant can use it. You can choose to activate the checkout validation (Shopify Plus only) or validate and inform your customer after the order is placed on the Thank You page (all Shopify plans).

Sure, we're offering a 7 day test trial!

Within the first 7 days you will have up to 750 address validations for free. The amount depends on your chosen plan: Starter: 250 validations / Business: 500 validations / Pro: 750 validations. Did you reach your free look-ups in less than 7 days, the trial will end. Good work, your store is performing great!

Yes, the app works in the background and therefore completely independently from the Shopify themes.

Address Validation iO supports every selectable language on Shopify including the corresponding formats e.g. Arabic from right to left.

Address Validation iO will use the language according to the language selection by the customer in your storefront and the checkout. This includes the also the email notifications.

No. Our main goal was, to create Address Validation iO in a way every merchant can use it. You can choose to activate the checkout validation (Shopify Plus only) or validate and inform your customer after the order is placed on the Thank You page (all Shopify plans).

No, the app won't affect your store performance at all.

The following tags will be added by Address Validation iO:

1. address-validation_shipping_success 
   added if the address is valid or when the user interacts with the address suggestion page. The following actions can be taken: a) selecting one of our suggested addresses b) changing the address by manual correction c) chosing to keep the current address. Either of those actions will result in the tag being applied.
2. address-validation_shipping_error
    added after order creation if an invalid shipping address was detected by our app. This tag will be removed if the user interacts with the address suggestion page.
3. address-validation_shipping_manual 
   added if the user accepts our suggested address after validation of his invalid address, or the store owner runs a bulk validation on the order.
4. address-validation_shipping_skipped 
   added if the user skips our suggested address after validation of his invalid address and marks his input as correct, same for subscriptions or digital downloads.
5. address-validation_shipping_post-box 
   added when the address was identified as a post box address (e.g. German Packstation).
6. address-validation_shipping_unsupported 
   added in case the address country is not covered by our app. These orders will not be validated.

On Shopify it is usual that updates are made automatically. However, if the consent of the merchant is required, e.g. because access rights change, we will send the merchant an email.

Yes, you can disable single sales channels or pause the validations in the apps settings.

The banner on the order status page may appear delayed due to the store’s performance. The store can be slowed down by the following factors: - Post purchase apps that slow down the order status page - Shopify does not always provide the same server performance which may be unsufficient in some cases