Validation
Does Address Validation iO also validate orders made via express checkout (e.g. PayPal, Apple Pay, Google Pay)?
Yes! After the order has been made through any express checkout, customers will be redirected to Shopify's order status page. Address Validation iO will show a warning about a wrong address on that page. Additionally, an email notification will be sent to the customer.
Why is address validation done after checkout?
Validation during checkout would only be available for Shopify Plus customers. To make our app accessible to all, validation is done after checkout.
Isn't Google Autocomplete enough?
Unfortunately, enabling Shopify's Google Autocomplete won't validate the address entered. While it helps the customer filling out the form, the result may still be an invalid address (e.g. a missing house number). Address Validation iO complements Google Autocomplete by validating the address.
How reliable is the address validation of Address Validation iO?
As reliable as it gets! Our address pool is fed and constantly updated by multiple sources. Addresses are validated against a world-wide database, spanning over 250 countries and territories. Try us out, you won't be disappointed!
Check out the covered countries!
Click to discover the Country Coverage Map!
Can customer billing addresses also be validated?
Yes! Address Validation iO validates your customer shipping address by default. You can enable billing address validation from within the app settings.
Does the app also react to missing house numbers?
Yes, if a customer forgets entering a house number, the app will also inform him about updating his address.
Does the app also validate orders that are entered manually by the merchant?
The merchant is able to manually validate addresses by simply choosing them from the paid orders. And yes, you can even manually validate multiple orders in bulk.
